Frequently Asked Questions.
We aim to process and ship orders within 1-2 business days. Once your order has been dispatched, delivery times will depend on the shipping provider. Typically, delivery takes 3-5 business days, but this may vary based on your location and the carrier's schedule.
For more detailed tracking information, please refer to the tracking details provided in your shipping confirmation email. If you have further questions, feel free to contact our customer support team.
Your invoice will be issued and managed by our trusted payment provider, Klarna. Typically, you will receive your invoice via email shortly after your order has been processed and shipped.
If you have any questions regarding your invoice, such as payment deadlines or missing invoices, please contact Klarna directly through their customer support for assistance.
Our standard delivery time is 3-5 business days. However, please note that delivery times may vary depending on factors such as the season, your shipping destination, or unexpected global events.
We strive to deliver your order as quickly as possible and will notify you if there are any significant delays. If you have concerns about your delivery, feel free to contact our customer support team for assistance.
No, you can shop as a guest without creating an account. However, we highly recommend creating an account to enhance your shopping experience. With an account, you can easily track your order, access information about tracking and shipping providers, and manage your purchases conveniently.
The currency is determined by the country you are shipping to. Unfortunately, you cannot manually select the currency. However, if you change the shipping destination to another country, the currency will automatically update to match that country’s currency.
If you have any questions about currency or payment, feel free to contact our customer support team for assistance.
